Six-year-old Sando was rushed to HAS as an emergency patient. The next 24 days at the hospital were challenging but his mother expressed gratitude for the care of the medical staff. Her son considered Dr. Toussaint, his primary doctor, to be a friend, and enjoyed talking with the other doctors and nurses that make up the hospital’s capable pediatric team. After developing these relationships and trust for the care the staff provided for her son, Sando’s mother was relieved. As a single mother of four, she does everything she can to provide for her family, and having HAS available to her is instrumental in ensuring their quality of life. Now, Sando and his family are together again at home.